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At Nestlé Purina, we share your love and concern for pets. We want to provide you with the most comprehensive information about caring for your cat or dog, and we want to do so in a timely manner.

If you have a question or comment to share with us below, please complete our convenient online Contact Us form.

If you prefer to speak directly to one of our Pet Advisors, feel free to contact us at
1 800 268-5345

Our business hours are as follows:
Monday through Friday, 8:30 AM - 4:30 PM ET
Please note from May 1st through October 13th our offices will close at 1:00 PM ET on Fridays.

U.S. residents can reach the Nestlé Purina Consumer Affairs office at *www.purina.com or toll free 1 800 7PURINA (1 800 778-7462).

* You will be redirected to www.purina.com which features US information.

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Look for the ten-digit number under the bar code.

Look for a long series of ink-jetted numbers, probably starting with a 8, 9, or 0, which may appear anywhere on the package.

If you are looking for the closest retailer in your area, please provide us with your postal code.
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245 Queens Quay West,
North Building
Toronto, ON
M5J 2K9

DIRECTIONS

Phone: 416-360-PAWS (7297)

1-888-608-PAWS (7297)

Email: info@pawsway.ca

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:

11am-8pm
Closed
11am-8pm
11am-8pm
11am-8pm
11am-6pm
11am-6pm